Terms & Conditions

1 Introduction

These Terms and Conditions ("Agreement", "Terms") constitute a legally binding agreement between you ("Player", "User", "you") and Sritoto ("Sritoto", "the Platform", "we", "us", "our"), governing your access to and use of the website located at sritoto.cam and all associated gaming, sports betting, lottery, and account management services offered therein.

By registering an account, depositing funds, or placing any wager on the Sritoto platform, you confirm that you have read, understood, and agree to be bound by these Terms in their entirety. If you do not agree to any part of these Terms, you must cease using the platform immediately and close your account.

These Terms apply to all users of the Sritoto platform, including players accessing the service from Malaysia and any other jurisdiction. All Malaysian players are advised that online gambling may be subject to local regulations and are solely responsible for ensuring their participation is lawful under the laws of their jurisdiction.

2 Definitions

For the purposes of these Terms, the following definitions shall apply:

• "Account" means the registered user account opened by a Player on the Sritoto platform.
• "Balance" means the aggregate of real-money funds held in a Player's account, excluding any bonus funds subject to wagering requirements.
• "Bonus Funds" means any promotional credits, free bets, or bonus amounts credited to a Player's account that are subject to wagering requirements before withdrawal.
• "KYC" means Know Your Customer — the verification process by which Sritoto confirms a Player's identity, age, and payment method ownership.
• "MYR" means Malaysian Ringgit, the functional currency of the Sritoto platform for Malaysian players.
• "Platform" means the Sritoto website at sritoto.cam, its subdomains, associated mobile applications, and all services delivered therethrough.
• "Wagering Requirement" (also "Rollover") means the number of times a bonus amount must be wagered before it or associated winnings may be withdrawn.
• "Prohibited Jurisdiction" means any country or territory from which access to the Platform is restricted by law or by Sritoto's licensing conditions.

3 Account Eligibility

To register and maintain an active account on the Sritoto platform, you must satisfy all of the following eligibility requirements at the time of registration and on a continuing basis throughout the life of your account:

1. You must be at least 21 years of age. Sritoto enforces a minimum age of 21 across all product categories, including casino games, sports betting, lottery, and arcade games. This is consistent with the responsible gambling standards adopted under our international licensing framework.
2. You must be a natural person. Corporate entities, trusts, or automated entities may not register as Players.
3. You must register only one account. The creation of multiple accounts by the same individual is strictly prohibited and will result in the permanent closure of all associated accounts and forfeiture of any balances derived from duplicate account activity.
4. You must not be accessing the Platform from a jurisdiction in which online gambling is explicitly prohibited, or from a jurisdiction listed as a restricted territory under Sritoto's licensing conditions.
5. You must not be subject to a self-exclusion order, either imposed by Sritoto or self-requested. Players who have self-excluded and attempt to re-register are in breach of these Terms.
6. You must have legal capacity to enter into a binding agreement under the laws of the jurisdiction in which you reside.

4 Registration & Know Your Customer (KYC)

All Players are required to complete a registration process and provide accurate, truthful, and current personal information at the time of account creation. Sritoto reserves the right to request supporting documentation at any stage to verify the information provided.

KYC documentation may include, but is not limited to, the following:

• Government-issued photo identification (Malaysian MyKad, passport, or equivalent)
• Proof of residential address issued within the last three months (utility bill, bank statement)
• Proof of payment method ownership (screenshot of e-wallet account, bank statement header showing account name and number)
• Source of funds documentation for high-volume or VIP accounts, where required by our compliance procedures

Failure to complete KYC verification within a reasonable timeframe upon request will result in the suspension of withdrawal privileges. Sritoto is under no obligation to release funds to accounts that have not completed satisfactory identity verification.

Players are required to keep their registered information current and accurate. Changes to name, address, or payment method details must be submitted to customer support and may require updated KYC documentation.

5 Terms of Use

Your use of the Sritoto platform is subject to the following general conditions of use:

1. The Platform is provided for lawful entertainment and wagering purposes only. Any commercial exploitation, systematic abuse, or use for money laundering purposes is strictly prohibited.
2. Players access the Platform over public internet infrastructure and are responsible for ensuring the security of their own devices and connections. Sritoto is not liable for losses arising from unsecured player-side connections.
3. The Platform may be unavailable for periods of scheduled maintenance or unscheduled technical interruption. Sritoto does not guarantee uninterrupted access and shall not be liable for losses claimed as a result of platform downtime.
4. Players must use the Platform in accordance with all applicable laws. Sritoto may report suspicious activity, including potential money laundering or fraud, to relevant international authorities where required by our licensing obligations.
5. The Platform and all its content, software, and services are provided for personal, non-commercial use only.
6. Players agree not to use automated software, bots, scripts, or any form of artificial intelligence or machine learning tool to interact with the Platform in any manner not explicitly permitted by Sritoto.

6 Deposits

Sritoto accepts deposits via the following methods for Malaysian players: Touch 'n Go eWallet, Boost, GrabPay, Maybank (FPX), CIMB (FPX), Public Bank (FPX), Hong Leong Bank (FPX), DuitNow, Visa, Mastercard, and selected cryptocurrency methods including Bitcoin (BTC), Ethereum (ETH), Tether USDT (TRC20), and Litecoin (LTC).

1. All deposits must originate from a payment account registered in the Player's own name. Third-party deposits are prohibited.
2. Minimum and maximum deposit amounts vary by payment method. Current limits are displayed on the deposit screen within the Player's account.
3. Sritoto does not charge deposit processing fees as a standard policy. However, third-party fees imposed by the Player's bank, e-wallet provider, or cryptocurrency network are the sole responsibility of the Player.
4. Deposits made via FPX or DuitNow bank transfer are typically credited within 5–10 minutes of successful bank authorisation. E-wallet deposits via Touch 'n Go, Boost, and GrabPay are typically credited instantly. Cryptocurrency deposits are credited upon sufficient network confirmation, typically within 15–30 minutes.
5. Deposits are non-refundable once credited to a Player's account, except in cases of demonstrable payment error or platform fault, subject to Sritoto's investigation and sole determination.
6. Players are responsible for entering correct deposit information. Sritoto shall not be liable for deposits lost due to Player error in entering payment details.

7 Withdrawals

Sritoto is committed to processing withdrawal requests promptly. The following terms govern the withdrawal of funds from Player accounts:

1. Withdrawals may only be made to a payment account registered in the Player's own name, matching the name on the registered Sritoto account. Withdrawals to third-party accounts are not permitted.
2. Withdrawals are processed in MYR. Cryptocurrency withdrawals are calculated at the prevailing exchange rate at the time of processing.
3. A minimum withdrawal amount applies and is displayed on the withdrawal screen. Players should refer to current limits as published on the Platform, as these may be updated periodically.
4. Players must complete KYC verification before their first withdrawal can be released. Sritoto reserves the right to request updated KYC documentation for subsequent withdrawal requests where circumstances warrant.
5. Active Bonus Funds subject to incomplete wagering requirements are not withdrawable. Players who withdraw while a bonus is active will have the bonus and associated bonus winnings removed from their account.
6. Sritoto may delay or withhold withdrawal processing pending investigation of suspicious activity, potential fraud, breach of these Terms, or outstanding KYC requirements. Players will be notified via their registered email address in such circumstances.
7. Withdrawals may be subject to a maximum daily, weekly, or monthly limit depending on the Player's account tier. VIP account holders benefit from elevated withdrawal limits as part of their tier benefits.

8 Bonuses & Promotions

All bonuses and promotional offers made available on the Sritoto platform are subject to the following general terms, in addition to any specific terms attached to individual promotions:

1. Each bonus promotion is governed by its own specific terms, including applicable wagering requirements, eligible games, minimum deposit, time limits, and maximum cashout amounts. These terms are published alongside the promotion and form part of this Agreement when a Player claims the offer.
2. Wagering requirements (rollover) must be met in full before any withdrawal can be made from a balance that includes Bonus Funds or winnings derived from Bonus Funds. Standard wagering requirements range from X10 to X20 unless otherwise stated in the specific promotion terms.
3. During any active bonus period, a maximum bet limit applies. Standard maximum bet while a bonus is active is MYR 250–MYR 500 per spin, hand, or bet event, unless the specific promotion states otherwise. Bets exceeding this limit during an active bonus may result in voiding of the bonus and associated winnings.
4. Not all games contribute equally to wagering requirements. Slot games typically contribute 100% of stakes wagered. Live casino table games typically contribute 10–20%. Game contribution rates are displayed on the Promotions page and may be updated periodically.
5. Sritoto reserves the right to reclaim any bonus, free bet, or associated winnings if it determines that the bonus was claimed in breach of these Terms or the specific promotion terms, including but not limited to the creation of multiple accounts or abuse of the promotion.
6. Bonuses are intended for genuine recreational play. Systematic exploitation of bonus structures, including but not limited to bonus arbitrage, matched betting via multiple accounts, or coordinated bonus abuse, is prohibited and will result in account closure.
7. Sritoto may modify, discontinue, or introduce new promotions at its sole discretion. Players who have already claimed a promotion in progress will have their claimed bonus honoured under the terms applicable at the time of claim.

9 Betting & Gaming Rules

All sports betting, live casino, slot, lottery, and arcade activity on the Sritoto platform is subject to the following general rules:

1. Once a bet or wager is confirmed and accepted by the platform, it is binding and cannot be cancelled, amended, or reversed by the Player. Sritoto may void bets in circumstances described below.
2. For sports betting markets, Sritoto reserves the right to void any bet where a palpable error has occurred in the setting of odds, including but not limited to fat-finger pricing errors, data feed failures, or obviously incorrect market suspension handling.
3. Results for all gaming products — including slot game outcomes, live casino hand results, and sportsbook event outcomes — are determined by the respective game engine, live dealer, or sporting event result. Sritoto does not override or manipulate results.
4. In the event of a technical failure during a live casino session or slot game spin that prevents the outcome from being determined, the round will be voided and stakes returned to the Player's balance.
5. Sritoto sportsbook covers a broad range of sports markets including EPL, La Liga, UEFA Champions League, Liga Super Malaysia, UFC, NBA, and others. Market availability, bet types, and odds are subject to change without notice based on event status and operational decisions.
6. Mix Parlay and combination bets are subject to the rules applicable to each individual leg. If any leg is voided, the parlay will be recalculated with the remaining legs at adjusted odds.
7. Maximum payout limits per event, per day, or per market may apply. Current maximum payout limits are displayed on the sportsbook interface.

10 Prohibited Conduct

The following conduct is strictly prohibited on the Sritoto platform and will result in immediate account suspension, permanent closure, and forfeiture of balances where applicable:

• Registering more than one account per individual, household, or IP address without prior written consent from Sritoto
• Providing false, inaccurate, or misleading information during registration or KYC
• Attempting to use the Platform for money laundering, terrorist financing, or any other financial crime
• Using automated software, bots, exploits, or glitches to gain an unfair advantage on any game or betting market
• Collusion with other players, including coordinated bet placement designed to exploit platform mechanics or bonus structures
• Charging back or reversing payment transactions with a bank or payment provider while retaining gaming proceeds derived from the deposited funds
• Accessing the Platform from a restricted or prohibited jurisdiction using a VPN, proxy, or other obfuscation technology
• Engaging in or facilitating any form of harassment, abuse, or threatening communication directed at Sritoto staff or other users
• Sharing account credentials with any third party or allowing any third party to operate a Player's account

11 Account Suspension & Closure

Sritoto reserves the right to suspend or permanently close any Player account at its sole discretion under the following circumstances:

1. Breach of any provision of these Terms and Conditions
2. Provision of false or misleading information during registration or KYC
3. Detection of prohibited conduct as defined in Clause 10 above
4. Failure to complete KYC verification within a reasonable timeframe upon request
5. Receipt of a self-exclusion request from the Player
6. Regulatory, compliance, or licensing requirements that necessitate the termination of service to certain players or jurisdictions
7. Detection of underage gambling — accounts found to have been registered by individuals under 21 years of age will be permanently closed and all balances, deposits, and winnings forfeited

In cases of account closure due to breach, Sritoto reserves the right to withhold any balance pending investigation. Where no breach is found, legitimate real-money balances (excluding Bonus Funds subject to incomplete wagering) will be returned to the Player via their registered payment method.

Players who wish to voluntarily close their account may do so by contacting Sritoto customer support. Voluntary closure requests will be processed within 5 business days. Any active bonus funds will be removed upon account closure.

12 Intellectual Property

All content, software, trademarks, logos, brand names, game assets, interface designs, databases, and other intellectual property displayed on or accessible through the Sritoto platform are the exclusive property of Sritoto or its licensed third-party content suppliers and are protected by applicable intellectual property laws.

Players are granted a limited, non-exclusive, non-transferable, revocable licence to access and use the Platform solely for personal, non-commercial recreational purposes. This licence does not permit:

• Reproduction, distribution, or commercial exploitation of any Platform content
• Reverse engineering, decompiling, or disassembling any software element of the Platform
• Framing or mirroring any part of the Platform on any third-party website or application
• Using any automated data extraction tool, scraper, or crawler on the Platform

Breach of this clause will result in immediate account termination and may give rise to civil or criminal liability under applicable intellectual property law.

13 Limitation of Liability

To the maximum extent permitted under applicable law, Sritoto and its officers, directors, employees, and licensors shall not be liable to any Player for any of the following:

• Loss of profits, revenue, anticipated savings, or wagering income
• Loss of data or account information resulting from causes outside Sritoto's reasonable control
• Any indirect, consequential, special, or punitive damages arising from use of or inability to use the Platform
• Technical failures, internet outages, third-party payment processing delays, or server downtime not attributable to wilful misconduct by Sritoto
• Gambling losses incurred by a Player who is in breach of these Terms, including underage players or self-excluded players who have circumvented access controls

Nothing in this clause shall limit liability for death or personal injury caused by Sritoto's negligence, or for fraud or fraudulent misrepresentation. Sritoto's total aggregate liability to any Player for any claim in connection with the Platform shall not exceed the total deposits made by that Player in the 30 days preceding the event giving rise to the claim.

14 Responsible Gambling

Sritoto is committed to providing a safe gambling environment and takes its responsibilities with respect to player welfare seriously. All Player accounts have access to the following responsible gambling tools:

• Deposit Limits: Daily, weekly, and monthly deposit caps, effective immediately upon request
• Loss Limits: Limits on net losses over a defined period
• Session Time Limits: Caps on continuous play duration with automatic logout
• Cooling-Off Period: Temporary account access suspension of 24 hours to 6 weeks
• Self-Exclusion: Permanent account closure with re-registration prevention for a minimum of one year

Players who believe they may have a problem with gambling are strongly encouraged to use these tools and to seek independent support. For detailed information, please visit our Responsible Gambling page.

15 Governing Law & Dispute Resolution

These Terms and Conditions are governed by and construed in accordance with the laws applicable under Sritoto's international gaming licensing jurisdiction (Curacao). In the event of any dispute arising from or in connection with these Terms, the parties agree to first seek resolution through Sritoto's internal dispute resolution process, which can be initiated by contacting customer support.

If a dispute cannot be resolved through internal channels within 14 days, the matter may be escalated to the relevant dispute resolution mechanisms available under Sritoto's licensing framework. Players are not waiving any statutory rights they may hold under the laws of their country of residence by agreeing to these Terms, except to the extent permitted by applicable law.

These Terms do not create any partnership, agency, or employment relationship between the Player and Sritoto. Players interact with the Platform as independent individuals.

16 Amendments to These Terms

Sritoto reserves the right to amend, update, or replace these Terms and Conditions at any time without prior notice to Players. The date of the most recent revision will be displayed at the top of this page. Continued use of the Platform following any amendment constitutes the Player's acceptance of the revised Terms.

Players are encouraged to review these Terms periodically. Where a material change is made that may adversely affect Player rights, Sritoto will endeavour to provide reasonable notice via registered email address or a prominent notice on the Platform prior to the change taking effect.

17 Contact Us

For questions, complaints, or clarifications relating to these Terms and Conditions, Players may contact Sritoto through the following channels:

• Live Chat: Available 24 hours a day, 7 days a week via the chat icon on the Platform
• Email: [email protected] (plain text — not a clickable link; copy and paste into your email client)
• Response Time: Email enquiries are typically acknowledged within 24 hours and resolved within 3 business days

For responsible gambling support or self-exclusion requests, please visit our dedicated Responsible Gambling page for the most current information on available tools and external support resources.

For information on how we handle your personal data, please refer to our Privacy Policy.